Last Updated: 25 September 2025

Thank you for shopping with Stykz Golf. This Shipping Policy explains how we handle the shipment and delivery of orders placed on stykzgolf.com (“Website”).

1. Processing Times

• Orders are processed Monday to Friday (excluding public holidays in New South Wales, Australia).
• We aim to dispatch all in-stock items within 1–2 business days of payment confirmation.
• Orders placed on weekends, or public holidays will be processed on the next business day.

2. Shipping Destinations

We currently ship to:

• Australia (all states and territories)
• United States
• United Kingdom

For other countries, please contact us at [insert email] for a custom quote.

3. Shipping Methods & Estimated Delivery Times

*Delivery times are estimates only and may vary due to carrier delays, customs processing, or events beyond our control.

4. Shipping Costs

• Shipping costs are calculated at checkout based on weight, dimensions, and destination.
• Occasionally we may offer free shipping promotions — these will be clearly advertised on our website.

5. Order Tracking

• Once your order ships, you’ll receive an email with a tracking number and link.
• Tracking updates are provided by the carrier and may take 24–48 hours to appear.

6. Customs, Duties & Taxes (International Orders)

• Orders shipped outside Australia may be subject to import duties, taxes, and fees imposed by the destination country.
• These charges are the responsibility of the recipient and are not included in the product price or shipping costs shown at checkout.
• Customs policies vary widely; please contact your local customs office for more information.

7. Delivery Issues & Lost Parcels

• Risk of loss passes to you upon delivery to the address provided at checkout.
• If a parcel is lost or significantly delayed, please contact us at support@stykzgolf.com and we will assist you in tracking or lodging a claim with the carrier.
• We are not responsible for incorrect addresses entered at checkout. Please double-check your shipping details before submitting your order.

8. Split Shipments

If your order contains multiple items, we may ship them separately depending on stock levels. You will receive tracking details for each shipment.

9. Pre-Orders & Backorders

If an item is on pre-order or backorder, estimated dispatch dates will be listed on the product page. Orders containing these items will ship once the item becomes available (unless we advise otherwise).

10. Changes to This Shipping Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions about shipping or delivery, please contact us at:

Stykz Golf
Email: support@stykzgolf.com